CorridorAccess offers an end-to-end cloud solution for both contractors and road owners to collaborate and communicate on permits. It allows a member local authority or road owner that wants to protect its assets from damage and / or interruption. Asset owners become members of the CorridorAccess service by registering the location of their Road assets and will then receive notifications of any intended works lodged as an enquiry with the CorridorAccess service. By doing this, asset owners will be notified immediately when contractors or others who use CorridorAccess are planning to excavate in or around their Road assets.

Contractors use CorridorAccess because it is easy to submit a single enquiry and quickly make contact with the relevant road owner.



CorridorAccess provides significant benefits to Road authorities and Councils as well as contractors themselves.

Request Permits through Dial Before You Dig

Contractors using a state based One-call service for Utility locate & plan requests can now automatically have permit requests delivered to participating Municipalities and Road Authorities. Contractors can view the updates on the progress of their Permit applications and messages from Municipalities via the CorridorAccess service.

Online road authority access to Permit requests

Municipalities and Road Authorities have access to an online solution, CorridorAccess, which shows all permit requests on a map and provides workflow tools to guide users through the permit approval process. CorridorAccess maintains a record of all communications between Contractor and RCA.

Structured workflow for processing requests

Permit approvals have a structured workflow including prerequisites which need to be satisfied. CorridorAccess provides the ability for each Municipality to supply the Contractor with the appropriate documentation, requirements and templates.

Customisation of required Permit Workflows

CorridorAccess allows organizations to configure the system to suit local permit requirements and workflows. Required documents are specified for each permit type and published instantly for each new request.

Traffic Management Plan (TMP) review and approval

CorridorAccess maintains a record of the Traffic Management requirements and can request that a TMP be provided by the contractor. CorridorAccess integrates Google Street view to allow for a desktop site inspection to confirm the validity of the TMP.

Job Messaging

Permit authorities and Contractors can communicate using the CorridorAccess website to provide additional context or to seek clarification.


CorridorAccess allows organisations to decide how best to manage the permit fee payments - either through notification to their Finance department, PayPal invoicing or over the counter payments. It provides configurable options including set fees, to calculate the price automatically or manually add a price.

Benefits of membership


CorridorAccess provides significant benefits to Road authorities and Municipalities as well as contractors themselves.

Municipality and Road Authority Benefits

  • Significant increase in the visibility of works in and around road assets
  • Ability to increase revenues through higher volumes of Permit requests
  • Permit approval processing times are significantly improved
  • Low resource requirement for processing and approving Permits
  • Complete history and audit view of all works recorded
  • Traceability of road works for warranty and restoration

Contractor's Benefits

  • Reductions in time to lodge a request for road access
  • Consistent processes between councils
  • Permit approvals are significantly faster
  • One tool for requesting plans and locate services

Public Benefits

  • Reduced impact on road works
  • Improved services
  • Reduces the costs involved in maintaining public roads


Contact us immediately if you are interested in protecting your road assets.
To become a member of the CorridorAccess service we will need some information about your assets and organisation including:

  • An area of interest or geographic boundary encompassing the locations of your assets
  • An email address for the referral of notifications
  • An email address for general communications
  • Corporate details